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How It Works

Where our numbers come from, in plain English.

The short version

We read every professional review of a show, give each one a score out of 100, and average them. Reviews from bigger outlets like The New York Times count for more than reviews from small blogs. That average is the CriticScore.

We do something similar with ratings from theatergoers on sites like Show Score and Mezzanine, which gives the AudienceGrade. The two are kept separate, so you can see when critics and audiences disagree.

What the scores mean

83+
Critical Gold™Drop everything. If you see one show, make it this one.West End shows need 85, because British critics nearly always give stars and stars run high.
75-82
RecommendedA strong pick. Most people will have a great time.
65-74
Worth SeeingGood, with some reservations. Best if the story or the cast is your thing.
55-64
MixedCritics are split. Worth a look if the premise grabs you.
<55
Critical MissMost critics didn't like it. Save your time and money.
TBD
Not enough reviews yetWe wait for 5 reviews (3 for Off-Broadway, Off-West End, tours and regional shows) before showing a score.

If every review so far comes from smaller outlets (Tier 3 or 4, below), we wait for 2 more before showing a score.

How CriticScore™ works

Each review gets a score out of 100 (the next section explains how). The CriticScore is the average of those scores, but not every review counts the same. A review in The New York Times reaches far more readers than a post on a personal blog, so we sort outlets into four tiers, and the tier decides how much a review counts. You'll see the tier as a small T1 to T4 label next to each outlet name.

The four tiers

Tier 1counts in full

The outlets theater people read first. In New York: The New York Times, Vulture, Variety, The Hollywood Reporter, The Wall Street Journal, The Washington Post, The New Yorker, Time Out New York, Broadway News, Deadline, AP, Newsday, Los Angeles Times and The Guardian. In London: The Guardian, The Times, The Sunday Times, The Telegraph, Evening Standard, Financial Times, The Stage, Time Out London, The Independent, The Observer, Daily Mail and the i.

Tier 2counts 75%

Established theater sites and major papers that review theater less often. In New York, for example: TheaterMania, New York Stage Review, BroadwayWorld, New York Theatre Guide, Theatrely, New York Daily News, New York Post, Theater Life, Theater Scene, Cititour, Talkin' Broadway, Backstage, Entertainment Weekly, Rolling Stone, People, Slate and IndieWire. In London: WhatsOnStage, London Theatre, The Reviews Hub, The Arts Desk, British Theatre Guide, BritishTheatre.com, The Spectator, London Box Office, BroadwayWorld and The New York Times.

Tier 3counts 40%

Smaller theater sites and independent critics with a track record, such as Front Mezz Junkies, The Komisar Scoop, Pages on Stages and Broadway & Me. Any outlet we haven't looked at closely yet starts here too.

Tier 4counts 20%

Personal blogs we haven't been able to vet. We still count them, just at a fifth of the weight of a Tier 1 review.

Top critics

A handful of critics count in full wherever they publish, because readers follow them from outlet to outlet: Jesse Green, Ben Brantley, Charles Isherwood, David Rooney, Hilton Als, Helen Shaw, Peter Marks, Elisabeth Vincentelli, Adam Feldman, Linda Winer, Alexis Soloski, Sara Holdren, Johnny Oleksinski and Chris Jones.

New York and London are rated separately

An outlet can matter more in one city than the other. The New York Times is Tier 1 for Broadway but Tier 2 for the West End, where it reviews only a few shows. The Stage is the reverse. Off-Broadway shows use the New York tiers and Off-West End shows use the London ones.

Critics' Picks

A New York Times Critics' Pick adds 3 points to that review's score, and a Critics' Pick never scores below 70. A Time Out Critics' Choice adds 2 points. We only count these when the label appears on the outlet's own page.

How a review becomes a number

Reviews with stars or a grade

When a critic gives stars, the stars set the range and we read the review to place it within that range. A rave and a grudging four stars shouldn't get the same number.

5 out of 5 stars
91 to 100
4 out of 5 stars
71 to 90
3 out of 5 stars
51 to 70
2 out of 5 stars
31 to 50

Letter grades, like Entertainment Weekly's, work the same way: an A lands near the top, a C near the middle.

Reviews with no rating

Most Broadway critics don't give stars or grades at all. For those reviews, AI models read the full text and decide where it falls, from a rave to a pan. We check their work against hundreds of reviews that did come with stars.

AudienceGrade™

The AudienceGrade is what theatergoers think, collected from the sites where they rate shows and turned into a single letter grade.

A+Audiences love it
AAudiences love it
A-Audiences really like it
B+Audiences like it
BMostly positive
B-Mixed
C+More doubts than praise
CMany people are disappointed
C-Most people are disappointed
DAudiences mostly dislike it
FAudiences dislike it

Where the ratings come from

★Show Score

A review site where theatergoers rate shows. Scores run from 0 to 100%.

🎭Mezzanine

A theater fan app with star ratings and written reviews.

👍Theatr

People vote that they liked a show, disliked it, or had mixed feelings. The score is the share who liked it, and we wait for at least 10 votes.

⭐Broadway.com

Star ratings from people who bought tickets there.

💬Reddit (r/Broadway)

What people on r/Broadway say after seeing a show. We only count people who actually went, so boycotts, opinions about the source material, and secondhand takes are left out. We wait until there are at least 50 comments from the last three years.

For London shows we also use ratings from SeatPlan, London Box Office and London Theatre Direct.

How the sites are combined

A site with more ratings for a show counts for more. No single site can make up more than 80% of a grade, so one busy site can't drown out the rest.

Box Office

Every week The Broadway League publishes official ticket sales for each show. We take those figures from BroadwayWorld on Tuesday morning, after the week ends on Sunday.

This week

For shows that are running, we show:

  • •How much the show took in, and how that compares with last week and the same week last year
  • •How full the theater was
  • •The average price people paid for a ticket
  • •How many people saw it, and how many performances there were

The whole run

For every show, including ones that have closed, we keep running totals: total ticket sales, total performances and total audience.

Award Score

The Award Score sums up a show's awards in one number out of 100. It sits next to the CriticScore and the AudienceGrade on each show's Awards Scorecard.

Which awards count

For Broadway: the Tony Awards, the Pulitzer Prize for Drama, the Drama Desk, Outer Critics Circle and Drama League awards, the New York Drama Critics' Circle, and the Olivier Awards when a show transfers from London. For the West End, the Oliviers are the main event and count for more.

Bigger awards count for more

A Tony for Best Musical counts for far more than a Tony for Lighting Design. Here's what a Tony win is worth in each group. A nomination is worth about a tenth of a win.

GroupExamplesTony win
SBest Musical, Best Play, Best Revival, the Pulitzer+200
A+Best Score, Best Book, Lyrics+90
ABest Direction, Lead Actor and Actress+75
BFeatured Actor and Actress, Choreography, Orchestrations, Ensemble+35
CScenic, Costume, Lighting and Sound Design+25

Other awards use the same groups at a smaller scale (a Drama Desk for Best Musical is worth +28, not +200). Revivals get 85% of the points a new show would. When one show sweeps several design awards in the same night, each one after the first counts for a little less.

From points to a score out of 100

Each extra award adds a little less than the one before, so a single win and a record-breaking sweep both fit on the same 0 to 100 scale. Roughly:

  • One win in a smaller category scores about 25
  • A Pulitzer finalist with a few Tony nominations scores about 55
  • Several major Tony wins score about 84
  • A historic sweep scores 95 to 100

Badges

90+
Sweeper A historic haul of awards
70-89
Decorated Several major wins
1 win+
Honored At least one win
0 wins
Nominated Nominated, no wins yet
–
Eligible No nominations yet

During Tony season a show's score is marked Provisional until the ceremony in June, when the wins come in.

Check our work

Every review behind a score is listed on the show's page, with the outlet, its tier, the score we gave it, and a link to read the full review. The same rules apply to every show.

Think we got a review or an outlet wrong? Let us know.

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Methodology version 2.3 · Last updated October 2026