Privacy Policy
Last updated: October 2, 2026
Overview
Broadway Scorecard (“we”, “us”, “our”) runs the website broadwayscorecard.com and the Broadway Scorecard iPhone app. This policy explains what we collect, why, who helps us process it, and how to delete it. You can read scores and reviews without an account. An account is only needed to rate shows and keep track of what you've seen.
Your Account
You can sign in with Google or Apple, or with an email address and password in the app. We store your email address, the name and profile photo your sign-in provider shares with us (we use these as your display name and photo), and an account ID.
Signing in on the website also adds your email address to our show alert emails (opening nights, new reviews and similar news). Every email has an unsubscribe link, and unsubscribing doesn't affect your account.
What You Save
Ratings, reviews and history
The ratings, written reviews and notes you add, photos you attach to a review in the app, and the dates you saw each show. These are visible only to you.
Watchlist and plans
Shows you want to see and the dates you plan to go. These are visible only to you.
Lists
Lists are private when you create them. A public list can be seen by anyone, including people you never sent the link to: the list, the shows and notes on it, and your display name and profile photo. The link preview shown by messaging apps and social networks includes your display name.
Imported history
If you import your theatre history, you either paste the address of your public Show Score profile (we read the reviews shown on it), upload the export file from Mezzanine, or upload screenshots from Theatr. Theatr screenshots are sent to our AI provider, Anthropic, to read the show names and dates, and are not stored by us. We save the ratings and dates that match shows in our catalog. When a title doesn't match, we record the title and our search for it so we can add missing shows. If you add a show that isn't in our catalog, its title and details become part of our public catalog.
App notifications
If you allow notifications in the app, we store your device's push token and link it to your account so we can send alerts. You can turn notifications off in your iPhone's Settings.
Analytics and Error Reports
We measure how the site and app are used so we can fix problems and decide what to build. This covers pages viewed, buttons and features used, device and browser type, and approximate region.
On the website we record about one in ten visits as a session replay (clicks, scrolling and page changes) to find bugs and confusing screens. Replays hide what you type into password, email and multi-line text fields such as reviews and notes. They also hide the text on your My Shows and diary pages, your name in the menu, and your notes on show pages. Text typed into other fields, such as search boxes, can appear in a replay.
When you're signed in, analytics events and error reports carry your account ID. App error reports can also include your email address so we can follow up on a problem with your account.
Ticket Links
Some ticket links are affiliate links, and we may earn a commission when you buy. When you click one on the website, we pass a random analytics ID to the affiliate network (Impact) so we can tell which links lead to sales. It doesn't include your name or email address. Once you reach a ticket seller's site, their privacy policy applies.
Other Submissions
If you send feedback, suggest a missing critic review, or subscribe to show alerts without an account, we keep what you send, including your email address if you give it, to respond and to send the alerts you asked for.
What We Don't Do
- We don't sell or rent your personal information.
- We don't show third-party ads or share your data with ad networks.
- We don't collect your precise location or your contacts.
Services We Use
These companies process data for us, each under its own privacy policy:
- Supabase stores accounts and everything you save.
- Google and Apple handle sign-in when you choose them.
- Vercel hosts the website and provides basic page analytics.
- Google Analytics and PostHog provide usage analytics and session replays.
- Sentry collects error reports.
- Anthropic reads Theatr screenshots you upload to import your history.
- Formspree receives email sign-ups and form submissions, and Resend sends our emails.
- Expo delivers app notifications and app updates.
- Impact runs affiliate tracking for ticket links.
Storage on Your Device
The website and app keep some data on your device: your sign-in session, preferences, and cached show data for faster loading and offline use in the app. You can clear the app's cache from its Settings screen. Clearing your browser data signs you out of the website.
Deleting Your Account
On the website, open the menu and choose Delete account. In the app, go to Settings. Deleting your account immediately removes your ratings, reviews, review photos, watchlist, lists, import records, push tokens and profile, then the account itself. It can't be undone.
Deleting your account doesn't unsubscribe you from show alert emails. Use the unsubscribe link in any email for that. Analytics and error records keep your old account ID but are no longer linked to any account. Copies in our providers' backups expire on their normal schedule.
For a copy of your data or any other request, contact us through the feedback page.
Children's Privacy
Our services aren't directed at children under 13, and you must be 13 or older to create an account. If we learn that a child under 13 has created an account, we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new date.
Contact
If you have questions about this privacy policy, please reach out through our feedback page.